By using our services, we can provide your company numerous advatages:
- Multilingual / pluricultural team to serve you
We work in three different languages (Chinese, English and French)
- 24 hrs support through remote connection
We use Remote Control software to access to your severs and/or workstations,
to address most common problems and help you solve these as fast as possible.
- Free PC / NB / SERVER Backup Service – your data security is our priority
- 24/7 support via IM, email and phone
- Free Monthly activity report, Audit Report when using our Maintenance contract.
- Free Newsletter to let you know about latest IT news.
Benefit Assessing
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Services
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Smerwick On Site
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A Company
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B Company
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Full day service: 365 days, 24/7
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X
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Unsure
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2 to 4 hours quick response
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8 hours
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Online technical support
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—
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—
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E-mail technical support
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—
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—
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Phone technical support
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—
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—
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Server Maintenance
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Cooperate with another company
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Cooperate with another company
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Internet marketing service
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—
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—
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On going auditing and consulting
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1/ per month
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Provide free PC/ MAC/NB/SERVER backup
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Only PC
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Provide IT audit
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X
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Monthly maintenance report
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X
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Engineering attitude and ethic
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We are professionals and assure not
to reveal any of your company's information
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—
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—
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Free newsletter and blog
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X
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X
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Support via remote acess
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X
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