Smerwick On Site (SOS) specialized over the years in computer maintenance and support for small and medium enterprises. We propose to our customers, who are  looking for IT outsourcing,  maintenance contracts that cover all their needs.

A regular preventive maintenance is the best way to prevent problems from happening. By inspecting customer's computers and IT infrastructure on a monthly basis, we can substantially reduce the risk of losing data, being infected by viruses, or simply getting a system that gets bloated with unnecessary or unwanted software.

Read more about our maintenance contract.

Even though your company is not covered by our maintenance contract, you can count on Smerwick On Site for a One Time Repair. We provide all our customers with the same high quality service.

Usually coupled with maintenance, audit becomes all natural. Because SOS consultants get very familiar with their customers, customers sites, and the way they work, solutions can be proposed to improve IT infrastructures, insuring your company's growth and evolution rests in the right hands.

Read more about Audit and Consulting.

Taiwan Branch Offices of international groups can have a hard time finding the right local IT service provider. Smerwick On Site engineers begun working in Taipei in foreign administrations and multinational groups, supporting their local offices while reporting to their IT departments back in their regional head quarters.

Communication is made easy thanks to the pluricultural / multilingual profile of Smerwick On Site team.

Proficient and efficient reporting insures a quality feedback for IT Managers based off Taiwan.

Smerwick On Site engineers do not only focus on PCs and servers. We have extended knowledge of routers, firewalls, WiFi networks and security threats they represent, network printing, web proxies, VPN (Virtual Private Network). We can boot start your network, or diagnose and improve your existing infrastructure.

Read more about Network Management services.

Printing problem, a virus slowing down your network, an important email unable to be sent… SOS engineers aim at supporting you in the shortest matter of time. We can work on the phone or remotely through email, instant messaging or remote access software. Or simply come to your office in no time.
Our maintenance contracts usually allocate time for troubleshooting, on a monthly basis. Service hours not used can be transferred from month to month.

Even though your company is not covered by our maintenance contract, you can count on Smerwick On Site. for a One Time Repair . We provide all our customers with the same high quality service.

We can support you efficiently and remotely. Our target is to address any issue within 2 hours.

How often do you backup your data? Are you sure not to miss anything? You cannot let your company being compromised by the risk of loosing data.
We deploy simple and inexpensive backup solutions that can be automated or manually operated. We then insure backups are valid - all backup tasks are checked and tested during our regular maintenance visits.

Read more about our backup services for companies.

You wish to change your PC? We'll install it for you, transfer data from your old machine to the new one, re-setup all your email accounts, printers, etc… Changing PC has never been so easy!

You need a file server, email server, web server, application server? You need to access your data when traveling? Whatever your needs are, we always have a solution for you.

Read more about servers and workstations setup and integration.